GoHotelly
Hotel Check-in 15:00 ·

The Carlton Hotel

Discover The Carlton Hotel, a family-owned 4.6-star retreat in Shanklin, UK, offering breathtaking sea views, delightful breakfast, and top-notch service. Just steps from the cliff lift, explore local attractions like Shanklin Chine and Carisbrooke Castle

9 Park Rd, Shanklin PO37 6AY, United Kingdom View on map
9.2/10
Exceptional Based on 102 recent guest reviews
Breakfast Kid-friendly
What recent guests emphasize

Comfortable stay with excellent hospitality and scenic views

Recent guests highlight a welcoming family atmosphere, delicious meals served with attentive service, and beautiful sea views from both rooms and outdoor spaces. The hotel’s location near Shanklin Beach and accessible cliff lift enhances the overall experience.

Guests often praise

  • Warm, friendly hospitality from the owners and staff who go above and beyond.
  • Fresh, flavorful breakfast and lunch options with generous portions and good value.
  • Clean, comfortable rooms with spacious ensuites and sea views, especially from some balconies.
  • Peaceful deck and garden areas perfect for relaxing while enjoying coastal scenery.
  • Helpful services such as ferry booking at discounted rates and accessible entrances.

Worth knowing

  • Car parking is available but can feel a bit tight, so plan accordingly.
  • Storage in rooms may be limited, with some rooms lacking enough drawers.
  • The hotel is family-owned and has cultivated a loyal guest base over many years.
  • Proximity to the cliff lift and local attractions offers easy access for sightseeing.
  • The attached Deck Tea Garden offers a lovely spot for lunch with sea views, popular among guests.

Best for

  • Visitors seeking a quiet, scenic retreat near Shanklin Beach and local landmarks.
  • Families looking for kid-friendly breakfast options and relaxing garden space.
  • Guests who appreciate personalized service and a welcoming, family-run atmosphere.
  • Travelers wanting a convenient base for exploring Isle of Wight’s natural and historic sites.
  • Lunch visitors searching for fresh seafood and light meals with a scenic terrace setting.
Compare booking partners

Open this hotel on the platform you trust.

GoHotelly doesn't process bookings — we open this property on each partner so you can compare live rates, cancellation rules and loyalty perks side by side.

Some links are affiliate — if you book, GoHotelly may earn a small commission at no extra cost to you. Read the full disclosure.

About this property

Welcome to The Carlton Hotel

The Carlton Hotel is a remarkable gem nestled on the picturesque cliffs overlooking Shanklin Beach in the Isle of Wight. Rated at an impressive 4.6 stars, this family-owned establishment captures the essence of a warm and welcoming retreat. Guests consistently rave about the exceptional service provided by the owner, Salma, and her dedicated team, ensuring that every visitor feels valued and cared for.

The hotel’s location is one of its standout features. Just a two-minute stroll from the Cliffside elevator that connects to the Esplanade, The Carlton Hotel offers breathtaking sea views and easy access to some of the area’s most scenic attractions, including Shanklin Chine and Carisbrooke Castle. Ideal for both families and couples, this hotel strikes a perfect balance between tranquility and accessibility.

Many visitors highlight the cleanliness of the accommodations and the inviting atmosphere throughout the hotel. Rooms are described as spacious, well-appointed, and comfortable, with some offering stunning balconies that allow guests to soak in the breathtaking vistas. While a few reviews mention a desire for more drawer space in the rooms, this minor detail is easily overshadowed by the overall quality of the stay.

Breakfast at The Carlton Hotel is another highlight, with many patrons expressing their delight in the freshly cooked meals. The menu is designed to cater to various preferences, ensuring that everyone begins their day on a high note. Guests have praised the generous portion sizes, friendly staff, and the overall dining experience, making it a true culinary delight.

Throughout their stay, customers appreciate the hotel’s commitment to understanding and meeting their needs. The attentive staff often go above and beyond, offering helpful local insights and ferry deals that enhance the overall experience. One visitor even noted, "why I've never found this place before it's brilliant," showcasing how The Carlton Hotel earns its loyal clientele.

Considering all it has to offer, The Carlton Hotel stands out as a must-visit destination for anyone traveling to the Isle of Wight. With its stunning views, impeccable service, and a warm, inviting atmosphere, it truly embodies what a memorable getaway should feel like.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Breakfast
Kid-friendly
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

DF
darren fisher Jul 30, 2025
10

Outstanding place lady who owns this place a credit can't do enough breakfast bang on come to the isle of wight on work every month why I've never found this place before it's brilliant Also owner provides a service and ferry deals always ask before you book she will be cheaper all the best on your new adventure Darren ICD

VH
Valerie Hinchliffe Jun 04, 2025
10

Spotted the sign for the Deck Tea Garden while following the cliff path to Shanklin Old Village and stopped here for lunch. A few steps lead up to a beautiful terrace and garden with palm trees and sea views. The owners were very friendly and welcoming. The varied lunch menu included a seafood platter, jacket potatoes, and sandwiches and baguettes with a tempting choice of fillings including locally caught crab. Opted for the prawns in seafood sauce on brown bread with salad garnish and crisps. The sandwiches were delicious and generously filled. Good choice of alcoholic and non-alcoholic drinks. Paid a reasonable price for good quality food in a wonderful location. Would definitely return here if I'm in Shanklin again.

CD
CHRIS DENLEY May 04, 2025
10

The Carlton Hotel was a real gem of a hotel, lovely warm welcome, we were shown around all the facilities on arrival. Everything was very clean and really well appointed. The views from the bar, comfortable settes in the lounge or sun drenched deck and garden are breathtaking. Our room was spotlessly clean and very comfortable, plenty of space and good sizes ensuite. Breakfast was cooked to order and delivered hot and fresh. Lunches in the bar or garden again are all fresh and very tasty, all staff are very attentive and polite providing exceptional table service and cashless payment at your table if you wish. Already planning next year's visit.

LB
Laura Baldwin Apr 29, 2025
10

I have been itching to return to this place for years after I worked a summer season as a waitress 24 years ago! Today we (family of 4) visited for lunch. We parked on the esplanade in the car park and travelled to the cliff top in the cliff lift. The Carlton is just a stones throw from the lift. As I use a power chair we accessed via the accessible entrance around the other side of the building on Park Road. We enjoyed a beautiful lunch and I was thrilled to find the same owners were there after all these years! You don't run a hotel for 25 years and not learn a few things and they seem to be smashing it. Their tea gardens are beautiful and the food was to die for! The lounge is tastefully decorated and modern. Wonderful views over the bay too! Highly recommend for lunch and looking to stay here in the future. Didn't snap any photos as we were too busy enjoying the food and the view!

DB
Dan Buttery Apr 27, 2025
10

Came to Shanklin today with my two nieces and parents and had an excellent lunch at the Carlton. The food was perfect and the owners were helpful and friendly, even directing us to a bigger table as the plates are big due to fantastic portion sizes for the price. I would recommend this location for lunch anytime.

PA
paul archer Apr 11, 2025
10

Looked after very well by Salma and her staff. Trevor gave us some good information when checking in. Good location. Room 6 has a fantastic sea view and nice balcony. Lacked enough drawers for clothing, only hanging space, was the only negative. Shanklin is probably the best place to stay unless you want it busy. Had a lovely stay and breakfast is very good with plenty of choice. Car parking a bit tight but not too bad. I would definitely recommend this hotel to any friends or family thinking of going to the Isle of Wight. And don’t forget the hotel can book your ferry for a greatly reduced rate.

Location & neighborhood

Where you'll find The Carlton Hotel

Shanklin, United Kingdom

This family-owned hotel is on the cliff overlooking Shanklin Beach and the sea, and is a 2-minute walk from the Cliffside elevator connecting to the Esplanade, and 3 miles from Shanklin Chine scenic gorge.

  • Shanklin 10 min Walk
  • Shanklin 8 min Walk
  • Holly Lodge 2 min Walk
  • Heathrow Airport 2 hr 49 Car · 3 hr 41 Transit
  • London Gatwick Airport 2 hr 59 Car · 3 hr 46 Transit
  • London Stansted Airport 3 hr 45 Car · 4 hr 26 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Shanklin. Distances are rough real-world times, not straight-line.

Osborne 10,021 reviews

Osborne

York Ave, East Cowes PO32 6JX, United Kingdom

4.6 · Historical Landmark
Shanklin Chine 1 reviews

Shanklin Chine

3 Chine Ave, Shanklin PO37 6BW, United Kingdom

4.3 · Scenic Spot
Carisbrooke Castle 5,781 reviews

Carisbrooke Castle

Castle Hill, Newport PO30 1XY, United Kingdom

4.6 · Castle
People also viewed

Similar Hotels in Shanklin

Hand-picked alternatives with a comparable feel, size and price band.

137 Mumbles Rd, Mumbles, Swansea SA3 4DN, United Kingdom

Oyster House (Hotel)

Discover the Oyster House (Hotel), a cozy escape featuring stunning sea views, exceptional dining, and attentive service. Enjoy co...

4.1 (269) View
10 Plymouth Rd, Penarth CF64 3DH, United Kingdom

Glendale Hotel

Experience the delightful charm of Glendale Hotel in Penarth. With petfriendly accommodations, complimentary breakfast, and proxi...

4.2 (222) View
351 Edgware Rd, London W2 1BS, United Kingdom

NOX Edgware Road

Discover NOX Edgware Road, your perfect budgetfriendly hotel in London. Enjoy clean, wellequipped rooms, friendly service, and e...

3.9 (226) View
27 Railway Approach, Worthing BN11 1UR, United Kingdom

The Railway Hotel

Experience comfort and hospitality at The Railway Hotel, rated 4.6 stars. Enjoy clean rooms, delicious food, and a vibrant pub atm...

4.6 (180) View
17 Croft Rd, Torquay TQ2 5TZ, United Kingdom

Crofton House Hotel

Discover Crofton House Hotel in Torquay, offering budgetfriendly accommodations with topnotch service. Enjoy clean, cozy rooms, ...

4 (164) View
16 Esplanade Gardens, Scarborough YO11 2AW, United Kingdom

The Maynard Hotel

Discover The Maynard Hotel, a delightful boutique hotel located in Scarborough. With a 4.6star rating, enjoy spacious family room...

4.6 (92) View
29 Milford St, Salisbury SP1 2AP, United Kingdom

The Merchant's House

Experience The Merchant's House, a 4.6rated hotel in the heart of Salisbury. Enjoy exceptional service, a delightful buffet break...

4.6 (269) View
140 Wincheap, Canterbury CT1 3RY, United Kingdom

Thanington Hotel

Experience comfort and convenience at Thanington Hotel, located in the heart of Canterbury. Enjoy free WiFi, a lovely indoor pool...

4.2 (212) View
Stone Cross, Penkridge, Stafford ST19 5AS, United Kingdom

Bridge House Hotel

Discover Bridge House Hotel in Stone Cross, Penkridge. Enjoy our highlyrated carvery, friendly service, and petfriendly accommod...

4.3 (359) View
52 Exmouth Rd, Plymouth PL1 4QH, United Kingdom

The Mountbatten Hotel

Experience a warm welcome at The Mountbatten Hotel, a charming 4.5star retreat located near Plymouth Sound. Enjoy free WiFi, con...

4.5 (78) View
Share your stay

Stayed at The Carlton Hotel? Help the next traveler decide.

Short, honest notes are more useful than long ones. A few sentences about what worked, what surprised you, and who the hotel is best for will go a long way.

Your email is only used to verify the review — it won't be shown publicly.